Privacy Policy

Introduction

When you visit our website, we collect a number of information about you and your usage of the site, which is used to see, among other things, how many visitors we have on our site, as well as which pages attract the most attention during what periods and from which geographical locations we have most visitors. Below we have elaborated on what information is collected and their purpose.

Publisher

ZenseArt (owned and operated by Steffen Graumann)
Saltgade 7, 2.
6760 Ribe
Denmark

Vat no. DK21935891
+4540352728
stef@zenseart.com
Data controller: Steffen Graumann

Cookies

The website uses “cookies” which is a text file stored on your computer, tablet or mobile for the purpose of recognizing your device and remembering your settings as well as performing statistics and targeting the content accordingly. Cookies cannot contain malicious files such as virus or other bad stuff.

Collected data

Personal information

Personal information is any kind of information that can be attributed to a person. When you use our website and shop, we collect and process this information in order to fulfill your order.
We typically collect and process the following types of information: a unique ID, technical information about your computer, tablet or phone, your IP address, geographic location (Country and City), and which pages you click. This only happens as long as you are on our website.

Comments/Reviews

When visitors post comments and/or reviews on this website, we collect the data displayed in the comment/review form as well as your IP address and browser information to eliminate spam.

Analysis tools

In order to give us the best insight and comparison of data for our website we use the following analysis tools, which are based on the above anonymous data: Google Analytics, Jetpack by Automattic Inc., Woocommerce (webshop software).
You have the right at any time not to be included in our analyzes – however, we appreciate that you help us make our website better so that we can understand what and where to focus our efforts.

Sub-processors (Who we share your data with)

Processor Function Country Type of data shared
Dinero Accounting Denmark Sales figures
MailPoet Mailling newsletters and receipts France E-mail and name
Azehosting.net Web and e-mail hosting Denmark Website files, Databases and e-mails
Stripe Payment processor USA Transaction and order data
PayPal Payment processor USA Transaction and order data
Google Analytics Gathers data about behavior, device, etc. USA User Behavior and Ecommerce Data
Google Drive Backup storage USA Backup data of the website

Data storage

Data safety

We have taken technical and organizational measures to prevent your information from being accidentally or illegally deleted, published, lost, impaired, or come to the attention of unauthorized persons, abused or otherwise treated in violation of the law. In the event of a data breach, all our registered users and the relavant governments will be contacted within 72 hours with information about what data has been lost, as well as a guide on what to do about it. Our first priority in such a situation is to close the security gap to create the least possible data loss for our users.

We value your data just as much as our own, so we protect our (and your) data with a SSL Encryption that we keep updated at all times.

Data storage length

If you write and submit data to the website in the form of contact forms, reviews and/or comments they will be stored on the site for up to 1 year to be able to refer to previous agreements and comments from them.
Users who register on our website can view, edit and delete their personal information at any time. Order processing data is stored for 2 years in order to comply with the right of complaint and your warranty.
Website administrators can view and edit the information that users have available in their profiles at any time.
Analytical data is stored indefinitely to observe and track our online growth as well as to improve our activities.
Our customer purchase archives are filed on the basis of current Danish law.

Data breach procedures

We use updated firewall and security software that will notify us at all times if our security has been breached, whether this is via a firewall breach or a password breach – we will be notified as soon as possible and we will take care of the situation. In addition, our firewall provides weekly updates on prevented attempts against our security as well as blocking hacker activity, so that we are always informed of possible attacks against our (and your) data.

User/customer data rights

Export and deletion of data

You have the right to access the data we hold about you (login to your account to see the data we have on you). You can request to export a file containing the personal data we hold, including any data you have provided to us. You can also request that we delete all personal data. This does not include any kind of data that we are required to store for administrative, legal or security reasons.

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